Gaming Managers

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About the Job

Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

It is also Called

  • Table Games Shift Manager
  • Table Games Manager
  • Sports Betting Manager
  • Slots Manager
  • Slot Shift Manager
  • Slot Operations Director
  • Slot Manager
  • Racing Manager
  • Poker Manager
  • Pai Gow Manager

What They Do

  • Notify board attendants of table vacancies so that waiting patrons can play.
  • Monitor credit extended to players.
  • Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
  • Record, collect, or pay off bets, issuing receipts as necessary.
  • Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
  • Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
  • Interview and hire workers.
  • Train new workers or evaluate their performance.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Interests

People who work in this occupation generally have the interest code: EC.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Independence and Working Conditions in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Service Orientation - Actively looking for ways to help people.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

LMI Region

Wages

In 2013, the average annual wage in United States was $73,760 with most people making between $38,770 and $117,450

Outlook

0.00%
avg. annual growth

During 2010, this occupation employed approximately 3,000 people in United States. It is projected that there will be 3,000 employed in 2020.

This occupation will have about 0 openings due to growth and about 1,000 replacement openings for approximately 1,000 total annual openings.