Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
- Recommend purchase of storage equipment and design area layout to locate equipment in space available.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
People who work in this occupation generally have the interest code: IEC.
This means people who work in this occupation generally have Investigative interests, but also prefer Enterprising and Conventional environments.
People who work in this occupation generally prize Relationships, but also value Achievement and Independence in their jobs.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Most of these occupations require a four-year bachelor's degree, but some do not.
In 2014, the average annual wage in Washington was $98,280 with most people making between $54,200 and $152,060
During 2012, this occupation employed approximately 19,110 people in Washington. It is projected that there will be 22,870 employed in 2022.
This occupation will have about 376 openings due to growth and about 324 replacement openings for approximately 700 total annual openings.
- Administrative Services Managers
- Purchasing Managers
- Storage and Distribution Managers
- Training and Development Managers
- Education Administrators, Preschool and Childcare Center/Program
- Education Administrators, Elementary and Secondary School
- Education Administrators, Postsecondary
- Gaming Managers
- Medical and Health Services Managers
- Natural Sciences Managers
- Postmasters and Mail Superintendents
- Property, Real Estate, and Community Association Managers
- Buyers and Purchasing Agents, Farm Products
- Human Resources Specialists
- Training and Development Specialists
- Budget Analysts
- Operations Research Analysts
- Range Managers
- Mathematical Science Teachers, Postsecondary
- Instructional Coordinators
- Gaming Supervisors
- Executive Secretaries and Executive Administrative Assistants
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
majorAccounting and Business/Management
majorBusiness Administration and Management, General
collegeUniversity of California-Berkeley
collegeCalifornia State University-Los Angeles
collegeUniversity of Southern California
collegeUniversity of California-Los Angeles