Provide guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions.
- Open accounts for clients and disburse funds from clients' accounts to creditors.
- Authorize or sign mail collection letters.
- Arrange for maintenance or liquidation of delinquent properties.
- Locate debtors using post office directories, utility services account listings, or mailing lists.
- Review accounts to determine write-offs for collection agencies.
- Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds.
- Compare data on student aid applications with eligibility requirements of assistance programs.
- Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
- Petition courts to transfer titles and deeds of collateral to banks.
- Contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors.
People who work in this occupation generally have the interest code: ESC.
This means people who work in this occupation generally have Enterprising interests, but also prefer Social and Conventional environments.
People who work in this occupation generally prize Relationships, but also value Achievement and Independence in their jobs.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Coordination - Adjusting actions in relation to others' actions.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Most of these occupations require a four-year bachelor's degree, but some do not.
In 2014, the average annual wage in Washington was $43,960 with most people making between $31,740 and $58,870
During 2012, this occupation employed approximately 460 people in Washington. It is projected that there will be 560 employed in 2022.
This occupation will have about 10 openings due to growth and about 10 replacement openings for approximately 20 total annual openings.
majorBanking and Financial Support Services
onetAgents and Business Managers of Artists, Performers, and Athletes
majorBusiness Administration and Management, General
collegeSan Joaquin Delta College
onetHuman Resources Managers
collegeCity College of San Francisco
onetChild, Family, and School Social Workers
collegeCalifornia State University-East Bay
collegeCalifornia State University-Los Angeles