This occupation is part of the Personal Care and Service cluster
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About the Job
Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
It is also Called
- Area Coordinator
- Area Director
- Assistant Dean of Students
- Assistant Director of Residence Life
- Assistant Director of Student Activities and Housing
- Assistant Hall Director
- Associate Dean of Students
- Associate Dean of Women
- Community Educator
- Coordinator for Fraternity and Sorority Life
What They Do
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Provide emergency first aid and summon medical assistance when necessary.
- Mediate interpersonal problems between residents.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Observe students to detect and report unusual behavior.
- Communicate with other staff to resolve problems with individual students.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
Interests
People who work in this occupation generally have the interest code: SEC.
This means people who work in this occupation generally have Social interests, but also prefer Enterprising and Conventional environments.
Work Values
People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.
Things They Need to Know
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Things They Need to Be Able to Do
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking - Talking to others to convey information effectively.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination - Adjusting actions in relation to others' actions.
- Negotiation - Bringing others together and trying to reconcile differences.
Education Required
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Wages
In 2012, the average annual wage in United States was $26,470.00 with most people making between $17,380.00 and $38,520.00
Outlook
During 2010, this occupation employed approximately 72,000 people in United States. It is projected that there will be 90,000 employed in 2020.
This occupation will have about 1,000 openings due to growth and about 44,000 replacement openings for approximately 45,000 total annual openings.
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