Parts Salespersons

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About the Job

Sell spare and replacement parts and equipment in repair shop or parts store.

It is also Called

  • Appliance Parts Counter Clerk
  • Auto Parts Clerk
  • Auto Parts Counterperson
  • Auto Parts Salesman
  • Auto Parts Salesperson
  • Counter Clerk
  • Counter Sales Person
  • Electronic Parts Salesperson
  • Merchandising Assistant
  • Outside Parts Salesman

What They Do

  • Repair parts or equipment.
  • Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
  • Place new merchandise on display.
  • Demonstrate equipment to customers and explain functioning of equipment.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Take inventory of stock.
  • Receive payment or obtain credit authorization.

Interests

People who work in this occupation generally have the interest code: ECR.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional and Realistic environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Independence and Support in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Persuasion - Persuading others to change their minds or behavior.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Education Required

These occupations usually require a high school diploma.

LMI Region

Wages

In 2012, the average annual wage in New Jersey was $33,920 with most people making between $18,310 and $57,000

Outlook

0.53%
avg. annual growth

During 2008, this occupation employed approximately 4,750 people in New Jersey. It is projected that there will be 5,000 employed in 2018.

This occupation will have about 25 openings due to growth and about 165 replacement openings for approximately 190 total annual openings.