Postal Service Mail Sorters, Processors, and Processing Machine Operators

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About the Job

Prepare incoming and outgoing mail for distribution. Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks; and other duties related to mail handling within the postal service.

It is also Called

  • Assorter
  • Automation Clerk
  • Computer Forwarding System Markup Clerk (CFS Markup Clerk)
  • Data Conversion Operator
  • Dead Mail Checker
  • Distribution Clerk
  • Distributor
  • Equipment Operator
  • Flat Sorter Operator
  • Flat Sorting Machine Clerk (FSM Clerk)

What They Do

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
  • Serve the public at counters or windows, such as by selling stamps and weighing parcels.
  • Supervise other mail sorters.
  • Train new workers.
  • Distribute incoming mail into the correct boxes or pigeonholes.
  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
  • Search directories to find correct addresses for redirected mail.
  • Clear jams in sorting equipment.
  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

Interests

People who work in this occupation generally have the interest code: CR.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.

Work Values

People who work in this occupation generally prize Support, but also value Relationships and Working Conditions in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Things They Need to Be Able to Do

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management - Managing one's own time and the time of others.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Education Required

These occupations usually require a high school diploma.

LMI Region

Wages

In 2013, the average annual wage in United States was $48,040 with most people making between $28,620 and $54,030

Outlook

0.00%
avg. annual growth

During 2010, this occupation employed approximately 142,000 people in United States. It is projected that there will be 73,000 employed in 2020.

This occupation will have about 0 openings due to growth and about 7,000 replacement openings for approximately 7,000 total annual openings.