This occupation is part of the Office and Administrative Support cluster
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About the Job
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
It is also Called
- Advertising Dispatch Clerk
- Aircraft Log Clerk
- Airplane Dispatch Clerk
- Alterations Workroom Clerk
- Assignment Agent
- Assignment Clerk
- Back Shoe Worker
- Batch Records Clerk
- Beef Tagger
- Billet Recorder
What They Do
- Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
- Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
- Confer with department supervisors or other personnel to assess progress and discuss needed changes.
- Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
- Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
- Record production data, including volume produced, consumption of raw materials, or quality control measures.
- Requisition and maintain inventories of materials or supplies necessary to meet production demands.
- Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
- Distribute production schedules or work orders to departments.
- Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
Interests
People who work in this occupation generally have the interest code: CE.
This means people who work in this occupation generally have Conventional interests, but also prefer Enterprising environments.
Work Values
People who work in this occupation generally prize Independence, but also value Support and Working Conditions in their jobs.
Things They Need to Know
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Things They Need to Be Able to Do
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking - Talking to others to convey information effectively.
- Time Management - Managing one's own time and the time of others.
- Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Education Required
These occupations usually require a high school diploma.
Wages
In 2012, the average annual wage in Washington was $51,230.00 with most people making between $30,940.00 and $76,830.00
Outlook
During 2008, this occupation employed approximately 6,760 people in Washington. It is projected that there will be 7,050 employed in 2018.
This occupation will have about 29 openings due to growth and about 171 replacement openings for approximately 200 total annual openings.
Similar Occupations
- Insurance Adjusters, Examiners, and Investigators
- Insurance Appraisers, Auto Damage
- Tax Examiners and Collectors, and Revenue Agents
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- Billing, Cost, and Rate Clerks
- Procurement Clerks
- Brokerage Clerks
- Credit Authorizers
- Dispatchers, Except Police, Fire, and Ambulance
- Legal Secretaries
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